Last updated: 06/26/2025
1. Introduction
[Company Legal Entity Name] (the “Restaurant,” “we,” or “us”) provides this privacy policy with information on how we collect, use and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:- The food ordering website from which you are accessing this Privacy Policy (the “Website”);
- Email messages that we send to you that link to this Privacy Policy or other communications with you; and
- Offline business interactions you have with us.
2. Personal information (PI)
- Order Information such as the order placed, the delivery address and any other Personal Information included in order
- Payment Information such as credit or debit card details
3. Collection of PI
We and our service providers collect Personal Information in a variety of ways, including through the Services. For example, we collect Personal Information through the Services when you sign up for an account, place an order, or contact customer services. We need to collect Personal Information in order to provide the requested Services.4. Use of personal information
Purpose of Collection for [e.g., Order Information]: To provide products or the Services to fulfill our contracts, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, and provide information or advertising related to our Services.5. Disclosure of personal information
We share Personal Information with [include any service providers, third-party credit card and payment processing service providers] and Oracle, the processor and provider of the Oracle Restaurants eStore Platform. You can learn more about the Oracle Restaurants eStore Privacy Policy here.6. Security
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.7. Rights and access
You may have a right to know, access, erase, and correct the Personal Information we hold about you and if you would like to exercise these rights, please contacts us at the contact information below.8. Retention period
The criteria we use to determine a data retention period include:- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
9. Sensitive information
This website and the Services are not intended for any individuals under [insert age]. If you believe an individual under this age has provided us with Personal Information, please contact us at [insert contact] for this data to be deleted.10.Contacting Us
[Full legal name of entity that operates the Restaurant], located at [full address], is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.If you have any questions about this Privacy Policy, please contact us at [EMAIL ADDRESS], or: [POSTAL ADDRESS]
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
11. Updates to this privacy policy
We may make important changes to this Privacy Policy and the legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.